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Ordering Terms & Conditions


Minimum Order:
Initial Order: $150.00 wholesale
Reorder: $100.00 wholesale
Item Minimum: subject to published item minimums

Methods of Payments:
Visa, Mastercard, Discover or COD. COD by check requires credit application preauthorization. Checks returned as unpaid for any reason are subjected to $40.00 service charge for which we reserve the right to debit both the face check amount and service charge electronically.

Shipping:
Unless otherwise requested, UPS ground, FOB Quakertown, Pennsylvania

Back Orders:
We will notify you of product backorders, at which time you may elect to reserve your place in the backorder queue or cancel. All reserved backorders are given shipping preferences according to the date the order was placed.

Product Variations:
All handmade items are subject to variations in size, color, and other minor imperfections.

Damaged Goods:
Must be reported within 3 business days from receipt of shipment.

Damages in Transit:
Must be immediately reported to UPS within 24 hours and reported to us within 3 business days from receipt of shipment. Original packaging and damaged goods claimed must be made available for UPS inspection.

Returns:
No returns accepted without prior authorization.

Cancellations:
Cancellations must be in writing and must be received at least 5 business days prior to scheduled ship date.

Refused Orders:
Refused shipments are subject to both cost of shipping and 20% restocking charge.

Shipment Shortages:
Must be reported within 3 business days from receipt of shipment.

Question please contact us at 800-231-8108 or email: